Trans Union’s Tenant Screening Service Trips Up NPR Reporter

Bobby Allyn, a NPR reporter for station WHYY in Philadelphia writes in the Washington Post about his experience with Trans Union having mixed his identity with that of a criminal imprisoned in Tennessee. Mr Ally had applied to rent an apartment in Philadelphia. The landlord ran his name through Trans Union’s tenant screening service (called SmartMove). Unfortunately for Mr. Allyn, SmartMove reported he had a dozen criminal convictions on his rap sheet. Mr. Ally called Trans Union to complain about the error; a representative told him the records were from Rutherford County Circuit Court in Tennessee outside of Nashville where...

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